SAP Knowledge Base Article - Public

3198136 - Manager not Updating on the Dashboard When Position Changed During New Hire Data Step - Onboarding

Symptom

  • Position change for candidate during NHDR not updating Manager in Onboarding Dashboard
  • Supervisor updated for candidate due to position change is not reflecting in dashboard  during NHDR step

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Candidate in created for onboarding
  2. During New hire data step position is changed
  3. Due to position change supervisor changes however the new manager is not reflecting on the dashboard

Resolution

This has been identified as a future enhancement. 

WORKAROUND: Once the New Hire Data Review is completed, manager can go to Actions button and jump to New Hire Data and update the position there again and submit. This will update the manager in the onboarding dashboard. 

Keywords

SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions