Symptom
No approver is determined in a Purchase Request:
- An approver could not be determined. Either approval is not relevant or the task is unassigned. Please contact your system administrator.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Select the Purchase Requests and Orders work center.
- Go to Purchase Requests View.
- Open the Purchase Request XYZ (XYZ represents for the Purchase Request ID).
- Navigate to Approval tab, you will find that no approver is determined:
- An approver could not be determined. Either approval is not relevant or the task is unassigned. Please contact your system administrator.
Cause
You have used the ‘Requester’ field as a condition in the Purchase Request approval process.
However, Purchase Request XYZ was created through manual data entry.
For requests originating from a Shopping Cart, the requester and recipient details are inherited from the Shopping Cart.
When a Purchase Request is created from scratch, these values are not populated, which means the system cannot correctly determine the approver.
Resolution
This is the expected system behavior.
See Also
Keywords
An approver could not be determined; Either approval is not relevant or the task is unassigned; Requester; Purchase Request Approval; 采购申请审批, 审批流程 , KBA , AP-PRP , Purchase Request Processing , Problem
SAP Knowledge Base Article - Public