3198244 - How to update the C4C Domain Certificate?

How to update the C4C Domain Certificate (*.c4c.cloud.sap)?

SAP Cloud for Customer

As part of infrastructure migration, and standard practice for SSL certificates it is recommended to use SAN extension for which your existing *.crm.ondemand.com domain certificate is incorporated with Multi Domain SSL Certificate feature.

If you have third-party integrations like web services/APIs in your Cloud for Customer tenants, you may be required to update the domain certificate. These updates should be conducted by your internal IT resources, with the new certificate information that could be found below

Below are the steps to download the new certificate:

1. Click on download link. You will be redirected to Digi Cert Website, here ensure Combined Certificate Files are set as shown below.

2. Click download as shown below.

3. A zip file by name: star_c4c_cloud_sap_216916196 would be downloaded.

4. Please unzip this file and we can see the required certificate star_c4c_cloud_sap.crt which you need to adapt for running integration scenarios.

3199761 - FAQs -How to update C4C Domain Certificate

KBA , LOD-CRM-SEC , Security Topics , How To