SAP Knowledge Base Article - Public

3198332 - S/4HANA Cloud SAP Document and Reporting Compliance Authentication Issue Please check the credential's in RFC/Communication System

Symptom

Error during submitting the report through Run Statutory Reports - Authentication Issue-Please check the credential's in RFC/Communication System

Environment

S/4HANA Cloud

Reproducing the Issue

  • Open Run Statutory Reports.
  • Select the Reporting task for the Reporting Period based on the Reporting Entity and Report Name.
  • Generate Report Run.
  • Select the generated report and Click on submit.
  • Report Submission failed with error in log - Authentication Issue-Please check the credential's in RFC/Communication System.

Cause

Credentials maintained in Communication System is incorrect nor authenticated.

Resolution

Note;- Maintain only one of the Authentication method in User Outbound Communication.

See Also

Communication Management Setup | SAP Help Portal

3124737 - SAP Document and Reporting Compliance service - The Client or Agent is not authorized - SAP ONE Support Launchpad

Keywords

Communication Server, Authentication denied, Submission failed, ACR,ACRS, Run compliance Report Submission, Communication System, User Outbound Communication, Run Statutory Reports , KBA , FI-LOC-SRF-RUN , Run Time , LOD-LH-ACR , Advance Compliance Reporting Service , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions