SAP Knowledge Base Article - Public

3198371 - SAP Cloud for Customer Background Jobs information

Symptom

In your SAP Cloud for Customer tenant, you notice that there are 3 scheduled background jobs that runs everyday:

  • Material Replication Request Processing Run
  • Employee Master Data Replication Request Processing Run
  • Organization Replication Request Processing Run

You would like to know the purpose of those background jobs.

Environment

SAP Cloud for Customer

Reproducing the Issue

You can check the Replication Jobs by following the below steps:

  1. Go to Administrator work center.
  2. Navigate to Background Jobs.
  3. See all scheduled jobs.
  4. Select Run ID = SAP_Common.

Resolution

  • The job "Material Replication Request Processing Run" is related to an obsolete scenario, so it should be canceled.
  • The job "Employee Master Data Replication Request Processing Run" is used to replicate employees to C4C using the old concept, where the employee interface did not update the employee record directly, but created a record for the same in the staging area (Employee Master Data Replication in Data Integration). If you are replicating employees using the new interface (EmployeeReplicationIn), you can cancel this job.
  • The job "Organization Replication Request Processing Run" is still used to replicate organization structures from External Systems, so it should remain scheduled.

Keywords

C4C background job cancel , KBA , LO-INT-COD , CRM On Demand Integration , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Cloud for Customer core applications 2202