- Business requires the ability to automatically end the wrap-up for Agents while using the Communication Panel
- The wrap-up timer should end once the defined time has been met
- You have defined the "End-Wrap-Up when CDT Goes to Ready" option, but this does not work
- SAP Contact Center 126.96.36.199
- SAP Contact Center 188.8.131.52
SAP Contact Center, on-premise edition 7.0
Wrapup Time CP Communication Panel BCM Contact Center Sinch , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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