SAP Knowledge Base Article - Public

3198492 - User cannot see Pre-Configured Items in the Scheduled Meeting task - Onboarding

Symptom

When a user goes to complete candidate's tasks he/she is not able to see the Pre-Configured items in the Scheduled Meeting task.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. User Login
  2. Go to Onboarding Dashboard
  3. Select a candidate
  4. Open task to complete
  5. No Pre-Configured tasks are shown 

Cause

Missing permission.

Resolution

To solve this the user need to have right permission, please confirm user has the bellow permission in the Role:

Onboarding or Offboarding Admin Object Permissions > ONB2Config > Edit permission (only View permission is not enough).

Keywords

Onboarding, Configured, Item, Schedule, Meeting, Task, Pre, Edit, Permission, RBP, Role, Admin, Object, Onb2, Config, Obx , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding all versions