SAP Knowledge Base Article - Public

3198496 - Error encountered in E-Verify process - Onboarding 1.0

Symptom

An error has occurred when trying to process an E-Verify:

"Please return to the home page to continue accessing your account. If the error still appears, close the browser and re-start Onboarding 1.0. Error timestamp: xxxxxxxxxxxxx"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Cause

There is no information on Super Admin -> E-Verify Options:

Resolution

Please provide details in Super Admin for E-Verify Options. For demo instances it will be something like this:

Keywords

Error, Occurred, Process, E-Verify, Please, Return, Homepage, Timestamp, Onboarding, Verify, Options, Obd, Onb , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors Onboarding all versions