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3198552 - Job scheduler running but not executing any job

Symptom

Checking the job scheduler logs <SID>_JSAGENT.log no error is reported but also no job is executed.

Checking with traces of the kba :

1835880 - How to diagnose issues with ASE Job Scheduler, ATM, or Scheduled Jobs - SAP ASE for Business Suite

In <SID>.log we find this :

 Multiple password found for user for calloutid xxxxxx,sjobid yy.
 kernel  -> JS: js__callout: failed to run sjobid yy, calloutid xxxxxx. Verifying ...
 kernel  -> JS: js__callout: Deleting all callouts for sjobid yy due to unverifiable job information.
  -> JS: js__sqlseqcode; run [DELETE CALLOUT]

If we check sp_helpexternlogin we see many entries like this:


2> go
 Server      Login Externlogin
 ----------- ----- -----------
 SYB_JSAGENT sapsa sapsa
 SYB_JSTASK  sapsa sapsa
 loopback    sapsa sapsa


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Environment

SAP Adaptive Server Enterprise 16

Product

SAP ERP 6.0

Keywords

job scheduler hang , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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