Symptom
Approver cannot find the approval task in managing my area work center.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management Work Center.
- Go to Business Task Management View.
- Search for shopping cart approval, you find there are open approval tasks for the affected shopping cart.
- However the approval task is not in listed in the approver's open task list in managing my area work center.
Cause
There is an application log under the mentioned approval task: Settings: Responsibility determination for task of type /SRMAP/REQ_IR_APP
You need to add sufficient access authorization to the approver user.
Resolution
- Go to Application And User Management Work Center.
- Choose User and Access Management View.
- Choose Business users Sub View.
- Choose the approver user.
- Choose Edit button and select Access Rights.
- Please add below views to the approver:
View: My Budget MMA_MYBUDGET
View: My Organization MMA_MYORGANIZATION
View: My Projects MMA_MYPROJECTS
View: My Team MMA_MYTEAM
View: Expenses and Purchases PRO_EXPENSESANDPURCHASES
See Also
Keywords
Shopping Cart, Approval, Task, 购物车,审批,任务, Responsibility determination for task of type /SRMAP/REQ_IR_APP , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem
Product
SAP Business ByDesign all versions