SAP Knowledge Base Article - Public

3198606 - Approver cannot find the approval task in managing my area work center

Symptom

Approver cannot find the approval task in managing my area work center.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management Work Center.
  2. Go to Business Task Management View.
  3. Search for shopping cart approval, you find there are open approval tasks for the affected shopping cart.
  4. However the approval task is not in listed in the approver's open task list in managing my area work center.

Cause

There is an application log under the mentioned approval task: Settings: Responsibility determination for task of type /SRMAP/REQ_IR_APP

You need to add sufficient access authorization to the approver user.

Resolution

  1. Go to Application And User Management Work Center.
  2. Choose User and Access Management View.
  3. Choose Business users Sub View.
  4. Choose the approver user.
  5. Choose Edit button and select Access Rights.
  6. Please add below views to the approver:

View: My Budget MMA_MYBUDGET
View: My Organization MMA_MYORGANIZATION
View: My Projects MMA_MYPROJECTS
View: My Team MMA_MYTEAM
View: Expenses and Purchases PRO_EXPENSESANDPURCHASES

See Also

1944192 - Error Message : You are not authorized to change the data.

Keywords

Shopping Cart, Approval, Task, 购物车,审批,任务, Responsibility determination for task of type /SRMAP/REQ_IR_APP , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions