Approver cannot find the approval task in managing my area work center.
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management Work Center.
- Go to Business Task Management View.
- Search for shopping cart approval, you find there are open approval tasks for the affected shopping cart.
- However the approval task is not in listed in the approver's open task list in managing my area work center.
There is an application log under the mentioned approval task: Settings: Responsibility determination for task of type /SRMAP/REQ_IR_APP
You need to add sufficient access authorization to the approver user.
- Go to Application And User Management Work Center.
- Choose User and Access Management View.
- Choose Business users Sub View.
- Choose the approver user.
- Choose Edit button and select Access Rights.
- Please add below views to the approver:
View: My Budget MMA_MYBUDGET
View: My Organization MMA_MYORGANIZATION
View: My Projects MMA_MYPROJECTS
View: My Team MMA_MYTEAM
View: Expenses and Purchases PRO_EXPENSESANDPURCHASES
Shopping Cart, Approval, Task, 购物车，审批，任务, Responsibility determination for task of type /SRMAP/REQ_IR_APP , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem
SAP Business ByDesign all versions