SAP Knowledge Base Article - Public

3198740 - Using the Manage product master data App, no image is displayed in the thumb nail

Symptom

  • Using the Manage product master data App, no image is displayed in the thumb nail.
  • Images are attached in Document info record for the material.

Environment

  • SAP S/4HANA Cloud
  • Material Master

Cause

Customizing 

Resolution

Check the customizing:

  1. SPRO IMG
  2. Logistics – General
  3. Product Lifecycle Management (PLM)
  4. PLM Web User Interface
  5. Objects in PLM Web UI
  6. Document in PLM Web UI
  7. Define Search Sequence for Viewable File

For further assistance with this issue create an incident in component CA-DMS

Keywords

Manage Product master data, F1602, Thumb nail, image, Document info record , KBA , LO-MD-MM , Material Master , CA-DMS , Document management , Problem

Product

SAP S/4HANA Cloud all versions