SAP Knowledge Base Article - Preview

3198811 - Troubleshooting Backoffice editor area save slowness

Symptom

Slowness issue happened when updating a variant produce on Backoffice, found cronjob related queries executed for thousands times.

As it displayed in the screenshot, product update request took 3.67 min to finish, queries in the below executed repeatedly.

  • select * from cronjobs where PK=? (executed over thousands time continuously)
  • select * from cronjobs where PK in (?,?,..., ?) (executed over hundreds time)


Read more...

Environment

Commerce Cloud

Product

SAP Commerce Cloud 1905

Keywords

editor area, slowness , KBA , CEC-COM-ADM-BO , Backoffice , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.