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3198811 - Troubleshooting Backoffice editor area save slowness


Slowness issue happened when updating a variant produce on Backoffice, found cronjob related queries executed for thousands times.

As it displayed in the screenshot, product update request took 3.67 min to finish, queries in the below executed repeatedly.

  • select * from cronjobs where PK=? (executed over thousands time continuously)
  • select * from cronjobs where PK in (?,?,..., ?) (executed over hundreds time)



SAP Commerce Cloud


SAP Commerce Cloud 1905


editor area, slowness , KBA , CEC-SCC-CDM-BO-APP , Applications , Bug Filed

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