SAP Knowledge Base Article - Preview

3198838 - Error "Change Cycle not found" after upgrading the Solution Manager 7.2

Symptom

When creating a new Change Document and selecting a change cycle created before the Solution Manager upgrade, the error below appears:

"Change cycle <change cycle name> not found" (AI_CRM_CM_MESSAGE 258)


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Environment

SAP Solution Manager 7.2 SP14 or above

Product

SAP Solution Manager all versions

Keywords

SMIM, SMAI, ZMIM, ZMAI, Phase cycle, Continual Cycle, AI_CRM_CM_MESSAGE 258 , KBA , SV-SMG-CM , Change Request Management , Problem

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