SAP Knowledge Base Article - Public

3198903 - Notifications not appearing in app "Technical Object Breakdowns" despite having Breakdown checkbox set

Symptom

     Notifications not appearing in app "Technical Object Breakdowns" despite having Breakdown checkbox set in the app Display Maintenance Notification

Environment

  • SAP S/4HANA Cloud Public Edition
  • Enterprise Asset Management

Reproducing the Issue

  1. Access the app 'Technical Object Breakdowns'
  2. Notification does not appear

Cause

Incorrect Master Data

Resolution

  • Ensure that more than one malfunction notification per technical object is stored in the system (only one malfunction report isn't calculated for TimeToRepair and TimeBetweenRepair). Otherwise, the start up date has to be maintained for technical object
  • For a notification to show up in the breakdown app, apart from the mandatory fields we have, we also need to ensure that the start up date in technical object is maintained.
  • Incase the start up date is not maintained, the malfunction end date and time of the first notification on that technical object will be considered for analysis and will not be displayed to the end user. All subsequent notifications will be displayed

Keywords

"leading Notifications",'Breakdown Duration', CLSD , TECO , "maintenance order" ,'breakdown orders' , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions