Symptom
- SUM upgrade fails in Determine Database Information step with below error:
"Could not determine database information. The process launched to connect to the database has not been completed. Could not complete DMT process. Check the DTMINFO.LOG log file." - DMTINFO_xx.LOG:
[Info ]: Executing command dbinfo.
[Info ]: Setting up the OpenSQL connection with secure store.
[Error ]: Could not connect.
[Error ]: com.sap.sql.log.OpenSQLException: Exception of type com.microsoft.sqlserver.jdbc.SQLServerException caught: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protocol version TLS10 is not accepted by client preferences [TLS12]".
[Error ]: Could not establish open SQL connection. Exception com.sap.sql.log.OpenSQLException: Exception of type com.microsoft.sqlserver.jdbc.SQLServerException caught: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protocol version TLS10 is not accepted by client preferences [TLS12]".
[Info ]: Could not execute command dbinfo.
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Environment
SAP NetWeaver System As Java/Dual-Stack
Microsoft SQL Server
Keywords
Could not determine database information, TLS10, TLS12, The process launched to connect to the database has not been completed, Could not complete DMT process, , KBA , BC-DB-MSS , SQL Server in SAP NetWeaver Products , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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