SAP Knowledge Base Article - Public

3199308 - Only job title showing for user when searching in advanced filters - Compensation

Symptom

When searching for users with more than one employment in advanced filters only job title shows for secondary employment.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Check employee's profile that has two employments:
  2. Open a template in Executive Review and click on Find user:
  3. Primary employment shows name and secondary only job title.

Cause

This is an expected behavior as Find User pulls information from People Search in Employee Profile.

Resolution

Before, the search would show two different employees. But with recent updates it now shows them as in a group, where primary employment will display first.

Keywords

compensation, variable, pay, executive, review, all, population, filter, find, user, employee, inactive, employment, secondary, primary, assignment, different, job, title, display, name, separate , KBA , LOD-SF-CMP-EXR , Executive Review , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions