SAP Knowledge Base Article - Public

3199363 - Initiated Onboarding activity not appearing in dashboard - Onboarding

Symptom

After initiate Onboarding for a candidate the same is not going to the right process or tasks are not appearing.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Process Variant rule is not properly configured.

Resolution

For this case please check the ONB_20_Select_Process_Variant (ONB_20_Select_Process_Variant).

  1. The rule must have valid conditions.
  2. After adjust/correct the conditions please Update Process Flows for Onboarding and Offboarding
  3. Restart the Onboarding activity

Keywords

Initiate, Onboarding, Candidate, Process, Task, Right, Not, Going, Onb, Obx, ONB_20_Select_Process_Variant, 20, Select, Variant , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding all versions