Symptom
Phone number is not showing in Know Your Key People for the onbordee
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as onbordee
- Access "Your Onboarding Checklist"
- Below "Explore Onboarding Guide" see "Know Your Key People"
- There are users displayed there, email is visible but their phone number is not visible
Cause
Expected behavior.
Resolution
- If you would like this behaviour to change you can submit a request in the Community Portal, see KBA 2090228, so it can be considered to become a possible enhancement for future releases.
- Workaround: Use the "Recommend People Task" instead.
See Also
- KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
- Help Portal | Creating an Onboarding Program
Keywords
know your key people phone number, know your key people, phone number not showing , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Product Enhancement
Product
SAP SuccessFactors Onboarding
Attachments
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