3199502 - Wrong Number of Attempts in "User Exam Data (CSV)" report

Symptom

The "User Exam Data (CSV)" report, shows multiple attempts even though:

Exam > Settings > Exam Attempts Limit.
Item > Online Content > Online Content Settings > Number of Failed Attempts Allowed for an Item.

is set as a number lower than the value shown on the report.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

wrong, number of attempts, assessment, number, of, attempts, incorrect, different, multiple, records, attempt, exam, details, resumable , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-EVA , Surveys , Problem

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