Symptom
When performing a time recording in the system, the warning message "Purchase order item for intercompany time record could not be determined" is displayed in the UI.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Home work center.
- Select the Self-Services Overview sub view.
- Select the Edit Time Sheet link.
- Update the times and select the Release button and choose Release All.
The system throws the warning message "Purchase order item for intercompany time record could not be determined".
Cause
The document flow is the following: Project -> Project Purchase Request -> Purchase Request -> Purchase Order -> Sales Order -> Intercompany Project
- System does not determine a purchase order item because there exists no intercompany project.
- Intercompany project has not been created out of the sales order because the item type is not project related.
- The sales order item type should be "Service - time and material (project)".
Resolution
The prerequisite for determining the correct sales order item type is:
Sales organization and distribution channel combination, which is maintained in the product master data under Sales tab - Distribution Chains choose relevant Sales organization same as sales order and choose the Item Group 'PBTM - Service - time and material (project)'.
Or
Correct Sales organization, the sales unit has to be determined correctly in sales order. For more information, please kindly refer to KBA: 2674223 - Wrong Item Type in the Intercompany Sales Order
Once the intercompany sales order is in open status and the intercompany project in released status, the purchase order item will be default when performing the time recording.
See Also
KBA 1877697 - Error Message: PO item obligatory for intercompany time recording
KBA 2487134 - The Intercompany Project is not Created Automatically
KBA 2674223 - Wrong Item Type in the Intercompany Sales Order
KBA 2525032 - Purchase Order not available in the service agent time sheet
Keywords
Purchase order item for intercompany time record could not be determined, Time Recording, Intercompany Project, Purchase order item, Not Determined , KBA , SRD-CRM-ORD , Orders & Contracts , AP-PRO , Project Processing , How To