SAP Knowledge Base Article - Public

3199622 - Get the error "Invalid inbound communication user " when saving the communication arrangements

Symptom

Get the error "Invalid inbound communication user " when saving the communication arrangements

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Edit a communication arrangement
  2. Save the communication arrangement, there is an error: Invalid inbound communication user

Cause

There is no communication user maintained for this communication arrangement

Resolution

  1. Edit a communication arrangement to add a inbound communication user 
  2. Save the communication arrangement

Keywords

Invalid inbound communication user, communication arrangement , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud 2202