SAP Knowledge Base Article - Public

3199685 - Unable to Import data from Excel in Model due to the error "McAfee Web Gateway" in SAP Analytics Cloud(SAC)

Symptom

  • Error 'McAfee Web Gateway - NotificationCorrelation ID: XXXXXXXXXXXXXXXXXXX' when importing data from an Excel file into a model
  • The issue happens in all client machine

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Try to import data into a model.
  2. The error is seen after that.

Cause

The request is blocked due to the security software.

Resolution

Check with the security software team and add SAC requests into the allowed list.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud , KBA , LOD-ANA-ML-DE , SAC Data Wrangling , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0