3199763 - Cannot save Candidate Profile or submit an Application - Recruiting Management - 1H 2022

Symptom

When creating a Candidate Profile the Field ID 'optInCellNumber' appears greyed out. You cannot select a value from the dropdown.

When you reach the end of creating your candidate profile and click 'save' you observe that it cannot be saved and the following error is shown in the console.

Uncaught TypeError: this._fieldComponent.getValue(...).trim is not a function

at RCMFormField._validatePhoneCountryCodeField (rcmMobileApplyGrp_0e0fb61da1be7e14d7c44924bbe10730.js:801:65)

at RCMFormField.validate (rcmMobileApplyGrp_0e0fb61da1be7e14d7c44924bbe10730.js:798:117)

If you have a candidate profile already created and you wish to apply to a requisition and have Mobile Apply enabled and click submit on the application, the loading message appears, the screen hangs and the application cannot be submitted. The loading screen is in a loop and never completes. The same error message can be observed in the console.

Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting 2105

Keywords

candidate, candidate profile, external careers site, phone, country code, job, requisition, application, error, slow, system slow, RCM, Recruiting Management, SuccessFactors, SF, release, 2205, KI2022

, KBA , LOD-SF-RCM-POR , Career and Agency Portals , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

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