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3199788 - QM workflow item is sent to multiple users, although vendor is assigned to task as responsible


  • Multiple users received notification into their inbox (workflow item in transaction SBWP) to process the task of a quality notification. It is unexpected, as person responsible is assigned to the notification task. Task Processor is 'VN  Vendor'.

  • Error in the Work Item Log:
    Workflow WS20000314 no.  activity 0000000120 role 'AC00000174': No agent found
    Resolution of rule AC00000174 for task TS00008323: no agent found

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise


SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions


QM-QN, TVPA, QMSM, AC_CONTAINER, ACTOR_TAB, NOBODY_FOUND, QQWF, L_NRART, ACTOR_TAB-OTYPE, ACTOR_TAB-OBJID, get_user_with_leading_zeros, l_parnr, 2358868, business workplace, TPAR-NRART, TPAR-PARVW, VIQMSM-PARVW, QMSM-PARVW, VIQMSM-PARNR, QMSM-PARNR, PARNR, TS00008323, Complete in quality notification, QQM , KBA , QM-QN , Quality Notifications , Problem

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