SAP Knowledge Base Article - Preview

3199887 - The Button "New" in Tickets Facet in Opportunity is Still Available Even Though the Customer is Blocked.


You noticed that the button "New" in the Tickets facet in Opportunities is still available for users to create ticket even though the customer is blocked.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Sales; Opportunity; Ticket; Facet; New; Blocked; Customer; Account; Ticket creation; Blocked customer; C4C; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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