Symptom
Customer reported that their Single Sender kept getting changed from time to time. Customer wanted to know if there's log that is accessible to check for the changes details.
Environment
SAP SuccessFactors HXM Suite
Cause
As per engineering team, by design, there is no change audit logs that customers and support engineers can check for changes in Single Sender in Provisioning.
Resolution
There is no tool to run and check for change audit logs for Single Sender changes in Provisioning. Customers can however, limit and restrict the users who have access in Provisioning system as much as possible to avoid changes that are unexpected and unnecessary.
See Also
2087739 - Single Sender and Single Recipient | How They Work and Setting Them Up in SuccessFactors
Keywords
single sender changed, wrong single sender, unfamiliar single sender , KBA , LOD-SF-PLT-SING , Single Sender and Recipient , How To