SAP Knowledge Base Article - Public

3200383 - Warranty Deletion

Symptom

You are looking for a way of deleting Warranties on the system.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Products work center.
  2. Select the Warranties view.
  3. Open any Warranty.
  4. There is no option to delete it. 

Cause

Deletion of warranties is not possible because, they might have used in some other objects like registered products or tickets. This could lead to inconsistencies on the system and therefore the deletion is not allowed.

Resolution

Even from the backend this is not possible. This is hardcoded on the system.

Keywords

Warranty ; delete ; exclude ; action ; , KBA , LOD-LE-PRD-WTY , Warranty , How To

Product

SAP Cloud for Customer core applications all versions