Symptom
You are looking for a way of deleting Warranties on the system.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Products work center.
- Select the Warranties view.
- Open any Warranty.
- There is no option to delete it.
Cause
Deletion of warranties is not possible because, they might have used in some other objects like registered products or tickets. This could lead to inconsistencies on the system and therefore the deletion is not allowed.
Resolution
Even from the backend this is not possible. This is hardcoded on the system.
Keywords
Warranty ; delete ; exclude ; action ; , KBA , LOD-LE-PRD-WTY , Warranty , How To
Product
SAP Cloud for Customer core applications all versions