SAP Knowledge Base Article - Public

3200383 - Warranty Deletion


You are looking for a way of deleting Warranties on the system.


 SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Products work center.
  2. Select the Warranties view.
  3. Open any Warranty.
  4. There is no option to delete it. 


Deletion of warranties is not possible because, they might have used in some other objects like registered products or tickets. This could lead to inconsistencies on the system and therefore the deletion is not allowed.


Even from the backend this is not possible. This is hardcoded on the system.


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SAP Cloud for Customer core applications all versions