SAP Knowledge Base Article - Preview

3200388 - How to add custom queries to the Tickets List

Symptom

  • You would like to know how to create custom queries found in the Tickets List
  • This KBA will walk you through the steps needed to start the process


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Environment

  • SAP Cloud for Customer
  • SAP Cloud for Service

Product

SAP Cloud for Customer core applications 2202

Keywords

Advance search, Filter options missing, Service Category option missing, Adding a custom query, search , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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