SAP Knowledge Base Article - Public

3200473 - Error on FAN Document, check boxes are misaligned in Onboarding 1.0


Error on FAN Document, when opening PDF check boxes are misaligned from page 3 to page 2


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Access the instance 
2. Proxy as the Hiring Manager
3. Select Onboarding
4. Search for candidate E-Verify activity 
5. Click on the PDF icon and select FAN SSA English
6. The check boxes for the section Please indicate below whether or not you intend to dispute this case in page 3 are not displaying correctly
7. If you review page 2 at the end, check boxes and signature of the candidate are overlapping on the text. 


E-Verify updated their templates and mapping is broken right now


The Engineer Team is working on a code-fix of the issue. This article will be updated once we have more details about code-fix implementation dates. Please follow this article for update How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad

Work-around: None


KI2211, ONB-32628 , KBA , LOD-SF-OBD-EVF , e-Verify , Problem


SAP SuccessFactors Onboarding all versions