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3200476 - BI iviews fail with "An error occurred: Error trying to view the document" when using mixed mode (HTTP/HTTPS)


SAP Business object iview (Report using HTTPS)  on a SAP portal enterprise (using HTTP ) is getting a error on EDGE and Chrome browsers

  • "Ocurrió un error: Error al intentar ver el documento"
  • "An error occurred: Error trying to view the document"

The Error is displayed only on EDGE browser on Citrix Machine. 

  • Disabling Corba SSL does not fix the issue
  • Verified system and iview configuration including sharedsecret and insecure embed settings etc. from the KBA 1694773
  • Tomcat cache has been cleared after global, launchpad and opendocument properties updates
  • Customer has QA configured with both TOMCAT SSL AND CORBA SSL. 
  • The iview has been tested with both as DocumentView  iview as well as URL iview but both fails with the same error 
  • Interestingly, some iviews to HTTP only URLs work but all iviews to HTTPS urls keep failing
  • Testing direct link to the opendocument URL used by the iview works fine



SAP BO 4.2 / BI 4.3 all supported SPS and above
Windows Server OS
SAP Portal Enterprise 7.50
Citrix Machine Windows Server 2016 Standard


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3


Netweaver Portal iview fail Mixed Mode HTTP to HTTPS document view error BI Platform 4.x bidep bisap , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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