SAP Knowledge Base Article - Public

3200485 - Display Logic of Job Title/Title on People Picker Search Results

Symptom

What is the logic for displaying Job Title/Title data under People Picker search results?

Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to People Picker;
  2. Search for an Employee's name;
  3. See that their Job Title/Title appear right below their names.


Resolution

As per the current product design, being able to see the Job Title/Title is the standard behavior and can be controlled via RBP - for reference on this topic, kindly review the following implementation guide:

However, please note that People Picker displays the information stored in the Standard Element: "Title" (UDF).

The hard-coded HRIS mapping is configured to send information from the EC HRIS Element "Job Title" (Job Information) to the Standard Element "Title" (UDF).

In case this is overwritten by a custom mapping, whichever field has been set as the source, will be the place to check when consulting what information is displaying in Standard Element "Title" (UDF).

Please refer to KBA 2947041 for reference on the display logic of Job Title/Title/Location on Universal People Search results.

See Also

2947041 - Display Logic of Job Title/Title/Location on Universal People Search results

2172427 - HRIS Sync - Data Synchronization From EC to EP - Hard Coded Sync Mappings

2510530 - Employee Central - Job Info HRIS Sync

Keywords

Updated component from EP-PP3 to EP-HED , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-PLT-SRH , Search , How To

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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