Symptom
- You are Running WorkZone Configurator - Run the Work Zone Configurator - SAP Help Portal | SAP Help Portal
- You are at Set up Environment step
- You get an error after clicking Trigger Setup
- Clicking in Show Error Details show the error message:
Error Details
getIdpMetadata, 'config':'url':'<URL>','method':'get','response':'status':'404','statusText':'Not Found','data':'ErrorMessage':'Unable to retrieve SAML IDP metadata due to: Keypar for subaccount <subaccount_id> does not exist'
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Environment
- SAP Business Technology Platform
- SAP WorkZone
- SAP WorkZone for HR
Product
SAP Build Work Zone, advanced edition all versions ; SAP Business Technology Platform all versions
Keywords
workzone work zone configurator work zone manager create a new work zone set up environment Could not setup the The connection to the Identity Provisioning service has failed. Please open a support ticket. Einstellungen Die Verbindung mit dem Identity Provisioning Service ist fehlgeschlagen. Bitte legen Sie eine Kundenmeldung an. Unable to retrieve SAML IDP metadata due to: Keypair for subaccount , KBA , EP-WZ-ONB , Onboarding for advanced edition , Problem
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