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3200502 - SAP Workzone Configurator Error - Unable to retrieve SAML IDP metadata due to: Keypar for subaccount <subaccount_ID> does not exist


  • You are Running WorkZone Configurator - Run the Work Zone Configurator - SAP Help Portal | SAP Help Portal
  • You are at Set up Environment step
  • You get an error after clicking Trigger Setup
  • Clicking in Show Error Details show the error message:
    Error Details

    getIdpMetadata, 'config':'url':'<URL>','method':'get','response':'status':'404','statusText':'Not Found','data':'ErrorMessage':'Unable to retrieve SAML IDP metadata due to: Keypar for subaccount <subaccount_id> does not exist'

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  • SAP Business Technology Platform
  • SAP WorkZone
  • SAP WorkZone for HR


SAP Build Work Zone, advanced edition all versions ; SAP Business Technology Platform all versions


workzone work zone configurator work zone manager create a new work zone set up environment Could not setup the The connection to the Identity Provisioning service has failed. Please open a support ticket. Einstellungen Die Verbindung mit dem Identity Provisioning Service ist fehlgeschlagen. Bitte legen Sie eine Kundenmeldung an. Unable to retrieve SAML IDP metadata due to: Keypair for subaccount , KBA , EP-WZ-ONB , Onboarding for advanced edition , Problem

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