SAP Knowledge Base Article - Public

3200813 - Can New Hires modify data or documents after completing all onboarding steps - Onboarding

Symptom

  • Candidate forgot to upload a document can they upload after step completion?
  • Candidate entered incorrect information in PDC can they modify after step completion?

Environment

SAP SuccessFactors Onboarding

Cause

  • If step candidate has completed the step once and they wish to modify after completion then whole onboarding process must be restarted.
  • Cannot restart singular step to modify document or data.

Resolution

  1. Navigate to onboarding dashboard
  2. Locate candidate
  3. Click Actions
  4. Click restart onboarding to restart whole process to update data

Keywords

restart, modify data, step completed, pdc completed, restart process, restart step , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding 2111 ; SUCCESSFACTORS ONBOARDING 2211