Symptom
- Candidate forgot to upload a document can they upload after step completion?
- Candidate entered incorrect information in PDC can they modify after step completion?
Environment
SAP SuccessFactors Onboarding
Cause
- If step candidate has completed the step once and they wish to modify after completion then whole onboarding process must be restarted.
- Cannot restart singular step to modify document or data.
Resolution
- Navigate to onboarding dashboard
- Locate candidate
- Click Actions
- Click restart onboarding to restart whole process to update data
Keywords
restart, modify data, step completed, pdc completed, restart process, restart step , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding 2111 ; SAP SuccessFactors Onboarding 2211