SAP Knowledge Base Article - Preview

3200837 - Values not appearing in Personal Data Collection or Manage Pending Hires page - Onboarding

Symptom

In SAP SuccessFactors Onboarding, one or both of the following behaviors are observed:

  • Field values do not appear on the Personal Data Collection (PDC) page when the new hire opens the step.
  • Field values do not appear on the Manage Pending Hires (MPH) or Manage Pending Recruits (MPR) page for external users coming from Onboarding into Employee Central.

In some cases values appear below the field instead of inside it, indicating that the value sent by the source system does not match the available options on the target field.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

SAP SuccessFactors Onboarding, OBX, RCM, Recruiting, Personal Data Collection, PDC, Manage Pending Hires, MPH, Manage Pending Recruits, MPR, values not appearing, blank fields, picklist no data, locale, BPE service user, External User Visibility, Custom Pay Type, Payment Information, Personal Information Screen Lookup, integration template, mi-transformation-datamodel, data model, Onboardee person type, Employee person type, Succession data model, business rule, Rule Trace, RCM to ONB, NHDR , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

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