Symptom
You would like to import or export Tickets using Data Workbench feature, however you are not finding any option for Tickets in the lists.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Data Workbench Work center.
- Go to Import/Export.
- Search for Ticket.
- No results.
Cause
Tickets are called as Service Requests.
Resolution
Search for Service Request items:
- Go to Data Workbench Work center.
- Go to Import/Export.
- Search for Service Request.
Keywords
tickets, data workbench, service request, import, export , KBA , LOD-CRM-INT-DWB , Data Workbench , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2205