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3201018 - Error SCWN801 in SNOTE (Download Service)

Symptom

When trying to download a note in SNOTE using Download Service method, it fails with the below error:
HTTP client: receive method failed with return cod e SY_SUBRC 1
Message No. SCWN801

  • In [dev_icm] trace, a similar error to the one here below is raised when testing the download:
    [Day XXXX] WWW MMM DD HH:mm:ss:xxx YYYY
    [Day XXXX] ***LOG Q0I=> NiBufIConnect: connection pending after 5000ms: connect (10035: WSAEWOULDBLOCK: Resource temporarily unavail
    [Day XXXX] *** ERROR => NiBufIConnect: non-buffered connect pending after 5000ms (hdl 128;apps.support.sap.com:443) [nibuf.cpp    45
    [Day XXXX] *** WARNING => Connect to apps.support.sap.com:443 failed: NIECONN_REFUSED(-10) {0004ec5b} {root-id=0050569BCDBA1EDCAC9C9

  • While executing a niping test with the command "niping -c -O -H /H/<saprouter@customer>/S/3299/H/<saprouter@sap>/S/3299/H/notesdownloads.sap.com -S 443" using SAProuter, it works fine:
    WWW MMM DD HH:mm:ss YYYY
    connect to server o.k.
    send 10 messages (len 1000)

    times
    avg     0.009 ms
    max     0.058 ms
    min     0.002 ms
    tr  106148.098 kB/s
    excluding max and min:
    av2     0.004 ms
    tr2 244140.625 kB/s

  • But when performing a niping test to the direct URL does not work ("niping -c -O -H notesdownloads.sap.com -S 443"), it results in error:
    WWW MMM DD HH:mm:ss YYYY
    ***LOG Q0I=> NiPConnect2: 20.93.183.171:443: connect (10060: WSAETIMEDOUT: Connection timed out) [D:/depot/bas/753_REL/src/base/ni/nixxi.cpp 3449]
    *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 1/sock 376
    (SI_ECONN_REFUSE/10060; I4; ST; 20.93.183.171:443) [nixxi.cpp    3449]
    *** ERROR => NiTClientLoop: NiHandle (rc=-10) [nixxtst.cpp  3416]


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Environment

From SAP NetWeaver 700 to higher releases.

Product

SAP NetWeaver all versions

Keywords

Download, Notes, Digital Signature, Backbone, HTTP, Download Service, DSN , KBA , BC-UPG-NA , Note Assistant , Problem

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