Symptom
The standard integration scenario for Successfactors & Business ByDesign replication is activated. But you are facing the following error when trying to replicate an employee from Successfactors to Business ByDesgin:
'500 SAP Internal Server Error'
Note: The replication for other employees may work fine.
Environment
SAP Business ByDesign
Reproducing the Issue
- Select Master Data Replication work center
- Select Import> Employees
- Select the affected employee
- Click Replicate
- 500 SAP Internal Server Error occurs
Cause
A possible reason for this error is the following situation: The address information in replication request and the employee data doesn’t match.
Resolution
The address information coming from Successfactors must be the same as it is in Business ByDesign.
Keywords
technical, replicate, employee, , KBA , AP-INT-EE-IN , ByD Integration Employee Data Inbound , SRD-HR-PAD , Personnel Administration , Problem
Product
SAP Business ByDesign all versions