SAP Knowledge Base Article - Public

3201285 - '500 SAP Internal Server Error' During Replication of Employees

Symptom

The standard integration scenario for Successfactors & SAP Business ByDesign replication is activated. But you are facing the following error when trying to replicate an employee from Successfactors to SAP Business ByDesgin:

'500 SAP Internal Server Error'

Note: The replication for other employees may work fine.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Select Master Data Replication work center.
  2. Select Import > Employees.
  3. Select the affected employee.
  4. Click Replicate.
  5. '500 SAP Internal Server Error' occurs.

Cause

A possible reason for this error is the following situation: the address information in replication request and the employee data does not match.

Resolution

The address information coming from SuccessFactors must be the same as it is in SAP Business ByDesign.

See Also

Keywords

technical, replicate, employee, , KBA , AP-INT-EE-IN , ByD Integration Employee Data Inbound , SRD-HR-PAD , Personnel Administration , How To

Product

SAP Business ByDesign all versions