SAP Knowledge Base Article - Public

3201285 - '500 SAP Internal Server Error' During Replication of Employees


The standard integration scenario for Successfactors & Business ByDesign replication is activated. But you are facing the following error when trying to replicate an employee from Successfactors to Business ByDesgin:

'500 SAP Internal Server Error'

Note: The replication for other employees may work fine.


 SAP Business ByDesign

Reproducing the Issue

  1. Select Master Data Replication work center
  2. Select Import> Employees
  3. Select the affected employee
  4. Click Replicate
  5. 500 SAP Internal Server Error occurs


A possible reason for this error is the following situation:  The address information in replication request and the employee data doesn’t match.


The address information coming from Successfactors must be the same as it is in Business ByDesign.


technical, replicate, employee, , KBA , AP-INT-EE-IN , ByD Integration Employee Data Inbound , SRD-HR-PAD , Personnel Administration , Problem


SAP Business ByDesign all versions