SAP Knowledge Base Article - Public

3201285 - '500 SAP Internal Server Error' During Replication of Employees

Symptom

The standard integration scenario for Successfactors & Business ByDesign replication is activated. But you are facing the following error when trying to replicate an employee from Successfactors to Business ByDesgin:

'500 SAP Internal Server Error'

Note: The replication for other employees may work fine.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Select Master Data Replication work center
  2. Select Import> Employees
  3. Select the affected employee
  4. Click Replicate
  5. 500 SAP Internal Server Error occurs

Cause

A possible reason for this error is the following situation:  The address information in replication request and the employee data doesn’t match.

Resolution

The address information coming from Successfactors must be the same as it is in Business ByDesign.

Keywords

technical, replicate, employee, , KBA , AP-INT-EE-IN , ByD Integration Employee Data Inbound , SRD-HR-PAD , Personnel Administration , Problem

Product

SAP Business ByDesign all versions