SAP Knowledge Base Article - Public

3201424 - Credit Memo is not considered for Periodic Service project with Revenue Recognition

Symptom

You have Customer Project with Periodic Service scenario. Credit Memo is posted and Revenue Recognition is executed.
However, the Credit Memo is not considered by the Revenue Recognition Run.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The posted Credit Memo isn't included in this revenue posting because this amount isn’t a part of the planned billing plan amount.

Resolution

When the billing status is "Finally Billed" or the Project state is set to "Completed", if you execute the revenue recognition, the Credit Memo amount is involved in the netting/clearing of the balance sheet accounts.

Keywords

Credit Memo, Revenue Recognition, billing, periodic service. , KBA , CO-PC-OBJ-EBR-2CL , Event-Based Revenue Recognition (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions