Symptom
You have Customer Project with Periodic Service scenario. Credit Memo is posted and Revenue Recognition is executed.
However, the Credit Memo is not considered by the Revenue Recognition Run.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The posted Credit Memo isn't included in this revenue posting because this amount isn’t a part of the planned billing plan amount.
Resolution
When the billing status is "Finally Billed" or the Project state is set to "Completed", if you execute the revenue recognition, the Credit Memo amount is involved in the netting/clearing of the balance sheet accounts.
Keywords
Credit Memo, Revenue Recognition, billing, periodic service. , KBA , CO-PC-OBJ-EBR-2CL , Event-Based Revenue Recognition (Public Cloud) , Problem