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3201481 - The SAP Customer Checkout manager is not sending the e-mails


You have configured the SMTP server in your SAP Customer Checkout manager using the Port: 587 to send e-mails, however the e-mails are not sent.

In the CCO manager log file, the following error is raised:

  • [Simple Java Mail async mail sender, executor 10 / thread 1] ERROR - Failed to send email
    org.simplejavamail.smtpconnectionpool.TransportHandlingException: Error when trying to open connection to the server, session:
    Caused by: javax.mail.MessagingException: Unsupported or unrecognized SSL message



SAP Customer Checkout manager


SAP Customer Checkout all versions


email, SMTP, server, protocol, port, SSL, STARTTLS, TLS, ccom, customer, checkout, manager, CCOm , KBA , IS-SE-CCO , Customer Checkout , Problem

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