Symptom
You have configured the SMTP server in your SAP Customer Checkout manager using the Port: 587 to send e-mails, however the e-mails are not sent.
In the CCO manager log file, the following error is raised:
- [Simple Java Mail async mail sender, executor 10 / thread 1] ERROR com.sap.scco.cs.service.email.impl.EmailDeliveryServiceImpl - Failed to send email
org.simplejavamail.smtpconnectionpool.TransportHandlingException: Error when trying to open connection to the server, session:
...
Caused by: javax.mail.MessagingException: javax.net.ssl.SSLException: Unsupported or unrecognized SSL message
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Environment
SAP Customer Checkout manager
Product
SAP Customer Checkout all versions
Keywords
email, SMTP, server, protocol, port, SSL, STARTTLS, TLS, ccom, customer, checkout, manager, CCOm , KBA , IS-SE-CCO , Customer Checkout , Problem
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