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SAP Knowledge Base Article - PreviewSymptom
- The System Administrator tries to scope the Agent Desktop (AD), but the question is not available
- Activation of the AD is not possible even when a license for the AD exists for the Tenant in question
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sale
Product
SAP Cloud for Customer core applications 2202
Keywords
Agent Desktop, AD, Service Agent Console, Add-On, COD_SEOD_AGENT_QUEUE_WCF, 8011339 , KBA , LOD-CRM-LA , Live Activity , Problem
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