Symptom
- A time off request has been submitted and is not yet approved.
- However, the leaves are deducted from the Time account. Is this expected?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Request for an absence as a user, and the absence is sent for an approval
- Before the request gets approved, notice that the Time off workbench indicates that the balances are already deducted
Cause
This is an Expected behavior
Resolution
When a Time off request is sent for approval, the number of days are deducted / locked up to ensure that the workflow request goes through whenever its approved by the approver.
Note:
- Yes that´s standard behavior from the beginning of time off
- If the workflow is declined the time account postings are removed again. All that balance checks already happen at the moment the absence is approved. Let´s assume an employee has 10 days balance. if you now create a 8 days absence in a pending status, the system only allows you to create another one with the remaining 2 days. Otherwise - if the first pending absence would not allocate balance - the employee could create multiple pending ones and after Workflow approval - can enjoy many vacations
Keywords
SF, EC, Success factors, Employee Central, , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem
Product
SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions