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SAP Knowledge Base Article - PreviewSymptom
The Ticket Header "Sales Order" field do not show the External Sales Order ID that was replicated from an external system.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Missing; Not Visible; Cannot See; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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