SAP Knowledge Base Article - Preview

3201583 - Ticket Sales Order Header Not Showing External IDs

Symptom

The Ticket Header "Sales Order" field do not show the External Sales Order ID that was replicated from an external system.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Missing; Not Visible; Cannot See; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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