Symptom
Can not enable Enable electronic signature for offer letters option in Manage Recruiting Settings page after the H1 2022 release.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Manage Recruiting Settings
- Enable Allow candidates to accept offers online
- Enable Enable electronic signature for offer letters
- Add DocuSign credential
- Save
- Go to other page
- Back to Manage Recruiting Settings
- Enable electronic signature for offer letters option is unchecked again
Cause
The issue has already been addressed to Product Support team and the cause is still under analysis.
Resolution
The reason behind the change is still by investigated internally.
Keywords
H2, release, DocuSign, RCM-107158, PTCH-38458 , KBA , LOD-SF-RCM , Recruiting Management , Bug Filed
Product
SAP SuccessFactors Recruiting 2211