SAP Knowledge Base Article - Public

3201774 - Upgrade ECT-191463 not working as expected for Address Information Import - 1H2022

Symptom

  • Address Information import for one employee with exact same data and date is not getting suppressed as per 1H 2022 upgrade item ECT‑191463
  • As per ECT‑191463, for effective-dated entities, if you're importing data that matches existing data for an employee on a given date, the record isn’t imported
  • But import worked second time, and it replaced the existing record with new time stamp; which is not expected

Environment

SAP SuccessFactors Employee Central: Address Information Import

Reproducing the Issue

  • Check in Company System and Logo Settings that whether Suppress update of identical records during Employee Central Import for supported entities is enabled
  • Go to Import Employee Data
  • Try to import the same information for same date twice for Address Information portlet
  • Import worked second time, and it replaced the existing record with new time stamp
  • This was not expected as both records are same as per release feature ECT-191463 

    Cause

    • As per help document Identical Record Suppression with Data Imports | SAP Help Portal , "However when you do an import, the business rules are executed to see if there are any changes to the import data. If there are changes then the record is saved. If the records are still identical even after rule execution then the record is suppressed. "
    • So if we disable this onSave rule for import, the identical suppression works as expected

    Resolution

    • Take rule trace as per KB 2257064 - Employee Central - Business Rule Execution Log
    • Identify the onSave rules getting triggered and make the changes as below step
    • Under Manage Business Configuration ->homeAddress -> onSave rule (identified) -> Details -> Allow Import -> No 

    See Also

    Keywords

    ECT‑191463, suppress, identical, address information, import, 1H2022, release, rule trace, manage business configuration, onSave, homeAddress, allow import , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC , Employee Central , Problem

    Product

    SAP SuccessFactors Employee Central all versions