Certain websites when added as an external link or in a Collection, does not auto-populate the thumbnail and description information. Other websites work with no issues.
SAP SuccessFactors Learning
The external website is discarding the user-agent Java information or other necessary data. The website could also be rejecting the user-agent strings from Learning.
If possible, reach out to the website owner to troubleshoot further. There are no configurations in Learning to change this behavior.
collection, external, links, website, URL, not, loading, thumbnail, image, metadata, user, agent, working, , KBA , LOD-SF-LMS-COL , Collections , Problem
SAP SuccessFactors Learning 2205