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3202891 - My Inbox (F0862) Download Attachment for Approval Purchase Order failure to open attachment

Symptom

  • User created an attachment in Purchase Order via ME21n transaction and save the Purchase Order
  • My Inbox attached document cannot be opened
  • The Approval Process Workflow for the Purchase Order starts and gets an entry in the My Inbox application (F0862) with a linked to the document in the Attachment Icons:
    • This link has more than 0 bytes so it may have some data
    • When you click to download the attachment, it shows the following error:

      Error 1:

      ~~~~Start here~~~~
      error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata"><code>/IWBEP/CM_MGW_RT/020</code><message xml:lang="en">Resource not found for segment 'Attachment'</message>
      ~~~End error~~~~~

      Error 2:

      ~~~Start here~~~~

      Pages Content:
      This XML file does not appear to have any style information associated with it. The document tree is shown below.

      <error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata"><code>/IWBEP/CM_MGW_RT/020</code><message xml:lang="de">Ressource für Segment "Attachment" nicht gefunden</message><innererror><application><component_id>OPU-BSC-TGW</component_id><service_namespace>/IWPGW/</service_namespace><service_id>TASKPROCESSING</service_id><service_version>0002</service_version></application><transactionid>04E0991BB4330120E0062447507550F9</transactionid><timestamp/><Error_Resolution><SAP_Transaction/><SAP_Note>See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)</SAP_Note></Error_Resolution><errordetails><errordetail><ContentID/><code>/IWBEP/CX_MGW_BUSI_EXCEPTION</code><message>Ressource für Segment "Attachment" nicht gefunden</message>

      ~~~End here~~~~~



  • User may be using GOS document system


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Environment

  • S/4HANA 1809
  • S/4HANA 1909
  • S/4HANA 2020

Product

SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020

Keywords

"My Inbox attachment failure","Fail to open attachment My Inbox","Purchse Order attachment cannot be opened","My Inbox Resource not found for segment 'Attachment'","Attached ME21n document cannot be opened in My Inbox","My Inbox Purchase Order Attachment","My Inbox Attachment GOS" , KBA , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , CA-INB-FIO , Fiori UI for My Inbox Application , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , Problem

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