SAP Knowledge Base Article - Public

3203110 - Error message "Cancel of Goods Issue not allowed with existing Bill &1"

Symptom

The delivery status is inconsistent between LE and EWM side. Stuck queue is found at APP "Warehouse Monitor" Tool node.

Error message Cancel of Goods Issue not allowed with existing Bill &1

/SPE/VL 269

Environment

SAP S/4HANA Cloud System all version

Reproducing the Issue

  1. Create outbound delivery and distribute it to EWM.
  2. Complete picking and goods issue at EWM side. The GM status is completed at LE side.
  3. Create billing document for the outbound delivery.
  4. Reverse goods issue at EWM side.
  5. EWM status is goods issue "Not started" but GM status is still "C" at LE side. Stuck queue can be found at APP "Warehouse monitor".

Cause

It is caused by improper handling that user reversed goods issue before reversing billing document.

The best practice is like below:

  1. Create outbound delivery and distribute it to EWM.
  2. Complete picking and goods issue at EWM side. The GM status is completed at LE side.
  3. Create billing document for the outbound delivery.
  4. Reverse billing document.
  5. Reverse goods issue at EWM side.

Resolution

  1. Reverse billing document with APP "Manage Billing Documents".
  2. Reprocess the stuck queue with APP "Warehouse Monitor".

Keywords

billing document, /SPE/VL 269, outbound delivery, goods issue, goods movement, scope item 3BS , KBA , LO-SPM-OUT , Outbound Process , Problem

Product

SAP S/4HANA Cloud all versions