SAP Knowledge Base Article - Public

3203603 - Task for Manager Not Updated After Manager Change During Onboarding Process - Onboarding

Symptom

  • Manager has been changed for the candidate during the Onboarding Process
  • Tasks for the Manager are still with the old Manager

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Update manager for the candidate during the onboarding process. However tasks are still showing under the old manager.

Resolution

Please note that when manager is updated for candidate during the onboarding process the tasks are not automatically changed to the new manager. This is a current limitation in Onboarding. The onboarding process would need to be restarted for the candidate and the task will be created under the new hiring manager.

To file an enhancement request with our product team please follow KBA: 2090228

Keywords

SF, success factors, ONB, OBD, OBX, on boarding , KBA , LOD-SF-OBX-NHA , New Hire Activities , How To

Product

SAP SuccessFactors Onboarding all versions