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3203749 - No order detailed data in My INBOX fiori app when clicking the sales order workflow item

Symptom

When you check the workflow item in My INBOX app, the sales order data should be there for you to determine its next action.

However, you see that the sales order's relevant data is empty in the app after double clicking the workflow item.

If you use the F12 to check error, you should find following one:

The following problem occurred: HTTP request failed400,Bad Request,{"error":{"code":"005056A509B11EE1B9A8FEC11C22378E","message":{"lang":"en","value":"Invalid key predicate"},"innererror":{"transactionid":"6C2CABF6D14B4CC0BF855255C945A683","timestamp":"20220503055442.9351670","Error_Resolution":{"SAP_Transaction":"For backend administrators: use ADT feed reader \"SAP Gateway Error Log\" or run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"}}}} 

Also by using the  "/IWFND/ERROR_LOG" transaction, you can find the following error:

/IWFND/CM_CONSUMER122 ... T100 Error Info  odata Server OData v2 202 0 .. Invalid key predicate

With details as:

.ERROR_CONTEXT 
..ERROR_INFO Invalid key predicate
..ERROR_RESOLUTION 
...SAP_NOTE See SAP Note 1797736 for error analysis
...LINK_TO_SAP_NOTE https://service.sap.com/sap/support/notes/1797736
..Exceptions 
.../IWCOR/CX_DS_URI_SYNTAX_ERROR 
....Text Invalid key predicate
....Source 
.....Program /IWCOR/CL_DS_URI==============CP
.....Include /IWCOR/CL_DS_URI==============CM008
.....Line 44
..SERVICE_INFO 
...NAMESPACE /SAP/
...SERVICE_NAME SD_F3014_SALESORDER_WORKFLOW_SRV
...VERSION 0001


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Environment

  • Sales And Distribution (SD)
  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

my inbox, workflow, no data, SD_F3014_SALESORDER_WORKFLOW_SRV, QUERY_PARAM, Invalid key predicate, TS02000036, visualization parameters, SD_F3014_SALESORDER_WOR_ANNO_MDL, /IWFND/CM_CONSUMER122, SWFVISU , KBA , SD-SLS , Sales , Problem

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