- Exception in EnvelopeIntegration.RunIntegration in DocuSign
- 403 Forbidden error
SAP SuccessFactors Onboarding
Reproducing the Issue
Step 1: Onboarding initiated for New Hire
Step 2: New hire receives Docusign email for signature and completes signature process
Step 3: DocuSign does not send signature completion status back to SF.
Error Exception in EnvelopeIntegration.RunIntegration:
Newly added DocuSign IPs were missing in Successfactors whitelisted IP list
- The additional IPs are whitelisted as part of below code correction which will resolve the issue.
- Pending release on b2211 - OBX-22528
DocuSign error, EnvelopeIntegration.RunIntegration, 403 forbidden error, 403 error, whitelist, IP address, OBX-22528 , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem